ks88 Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by ks88 ("ks88", "we", "us", "our") in connection with your use of the ks88 platform at ks88.im and any related services. By registering an account on ks88, you acknowledge that you have read and understood this Policy. This Policy should be read alongside ks88's Terms and Conditions, which together form the full agreement governing your use of the platform.

ks88 is committed to handling your personal data with care, transparency, and respect. We collect only what we need, use it only for the purposes stated in this Policy, and apply appropriate technical and organisational measures to keep it safe.

1 Data We Collect

ks88 collects personal data from you in three principal ways: data you provide directly when registering or using the platform, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors. The categories of personal data we collect include:

1.1 Registration and Identity Data

When you create a ks88 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. If you proceed through our KYC (Know Your Customer) verification process, we also collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, together with proof of address documentation.

1.2 Financial and Transaction Data

To process deposits and withdrawals, ks88 collects the details of the payment method you use, including mobile financial service account identifiers (bKash, Nagad, Rocket, Upay), bank account references (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and card details where Visa or Mastercard is used. We retain a record of all financial transactions conducted through your ks88 account, including deposit amounts, withdrawal amounts, dates, and transaction reference numbers. All amounts are recorded in Bangladeshi Taka (BDT).

1.3 Gaming and Betting Activity Data

ks88 maintains a full record of your gaming and betting activity on the platform. This includes the games you play, bets placed, bet amounts, outcomes, session durations, and any responsible gaming settings you apply to your account. This data is used to provide you with your betting history, to fulfil our regulatory obligations, and to identify patterns that may indicate problem gambling behaviour.

1.4 Technical and Device Data

When you access ks88, we automatically collect certain technical data about your device and connection, including your IP address, browser type and version, operating system, device identifiers, screen resolution, time zone, and the pages you visit on the platform. This data is collected via cookies, server logs, and similar tracking technologies described further in Section 4 of this Policy.

2 How We Use Your Data

ks88 uses the personal data we collect for the following purposes. For each purpose, we have identified the lawful basis on which we rely to process your data:

Purpose	Data Used	Lawful Basis
Account registration and identity verification (KYC)	Registration data, identity documents	Contractual necessity; legal obligation
Processing deposits and withdrawals	Financial and transaction data	Contractual necessity
Fraud prevention and anti-money laundering checks	Identity data, transaction data, device data	Legal obligation; legitimate interests
Providing and improving platform services	Gaming data, technical data	Contractual necessity; legitimate interests
Responsible gaming monitoring and intervention	Gaming data, account data	Legal obligation; legitimate interests
Sending promotional communications (opted-in players only)	Contact data, gaming preferences	Consent
Customer support and dispute resolution	All relevant account data	Contractual necessity; legitimate interests

ks88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.

3 Data Sharing and Third Parties

ks88 does not sell your personal data. We share personal data with third parties only where it is necessary to deliver our services, comply with legal obligations, or protect the legitimate interests of ks88 and its players. The categories of third parties with whom we may share your data are as follows:

3.1 Payment Service Providers

To process your deposits and withdrawals, ks88 shares the minimum necessary transaction data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Each of these providers operates under its own privacy policy and is responsible for the data it processes. ks88 shares only the data required to confirm, authorise, and record a payment transaction.

3.2 Game and Technology Providers

The games available on ks88 are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data necessary to deliver and audit game outcomes. ks88 does not share directly identifying personal data such as your name or NID with game providers.

3.3 Legal and Regulatory Disclosure

ks88 may be required to disclose personal data to law enforcement agencies, courts, or other authorities where required to do so by applicable law, court order, or regulatory direction. In such cases, ks88 will disclose only the minimum data required to comply with the legal obligation and will, where permitted by law, notify you of any such disclosure.

3.4 Professional Advisers

ks88 may share personal data with its legal advisers, auditors, and other professional consultants where necessary in connection with the operation of the business, subject to appropriate confidentiality obligations binding those parties.

4 Cookies and Tracking Technologies

ks88 uses cookies and similar tracking technologies (including pixels, local storage, and session storage) to operate and improve the platform. The cookies we use fall into the following categories:

4.1 Essential Cookies

These cookies are strictly necessary for the platform to function. They maintain your login session, store your security token, and ensure that your account activity is correctly attributed to your session. Essential cookies cannot be disabled without rendering the platform unusable. No consent is required for the use of essential cookies.

4.2 Performance and Analytics Cookies

Performance cookies collect anonymised data about how players interact with the ks88 platform — which pages are visited most, where players encounter errors, and how long sessions typically last. This data helps ks88 identify and resolve usability issues. Where analytics cookies are used, the data collected is aggregated and does not identify individual players by name.

4.3 Preference Cookies

Preference cookies remember your platform settings, such as your display preferences and any responsible gaming limits you have applied, so that these are consistently applied across sessions without requiring you to re-enter them each time you log in.

4.4 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored by individual websites. Please note that blocking certain cookies may affect your experience on the ks88 platform, particularly features that rely on session continuity. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

5 Data Retention

ks88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. Our general retention principles are as follows:

• Active account data — retained for the full duration of your account's existence on the ks88 platform.
• Transaction records — retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping requirements applicable to online payment platforms operating in the Bangladesh market.
• KYC and identity documents — retained for a minimum of five years from the date of account closure or the completion of the last transaction, whichever is later.
• Gaming and betting history — retained for a minimum of three years from the date of account closure to support dispute resolution and responsible gaming monitoring obligations.
• Technical and device data — retained for up to 13 months from the date of collection, after which it is aggregated or deleted.
• Marketing consent records — retained for as long as you remain opted in to marketing, plus a reasonable period thereafter as evidence of the consent obtained.

When personal data is no longer required, ks88 will delete it securely or anonymise it so that it can no longer be linked to any individual player. Anonymised data may be retained indefinitely for statistical and analytical purposes.

6 Your Privacy Rights

As a player on the ks88 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact ks88 at [email protected]. We will respond to all valid requests within a reasonable timeframe and at no charge in ordinary circumstances.

6.1 Right of Access

You have the right to request a copy of the personal data that ks88 holds about you, together with information about how that data is being used. This is sometimes referred to as a Subject Access Request (SAR). ks88 will provide this information in a clear and readable format.

6.2 Right to Rectification

If any personal data held by ks88 about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly through the account settings panel. For changes to identity documents or date of birth, please contact support with supporting documentation.

6.3 Right to Erasure

You may request that ks88 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent on which processing was based. This right is subject to limitations where ks88 is required to retain data under a legal or regulatory obligation, such as our financial record-keeping requirements described in Section 5.

6.4 Right to Restrict Processing

You have the right to request that ks88 restrict the processing of your personal data in certain circumstances — for example, while a query about the accuracy of your data is being resolved, or where you have objected to processing and we are considering whether our legitimate interests override your objection.

6.5 Right to Object to Marketing

You have the right to object to the use of your personal data for direct marketing purposes at any time. You can exercise this right by adjusting your communication preferences in your account settings or by emailing [email protected]. Once you have objected to marketing, ks88 will cease sending promotional communications to you promptly.

7 Data Security Measures

ks88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption — all data transmitted between your device and the ks88 platform is encrypted in transit using 256-bit Transport Layer Security (TLS) protocols.
• Encryption at rest — sensitive personal data, including identity documents and payment details, is encrypted when stored on ks88 servers.
• Access controls — access to personal data within ks88's internal systems is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Intrusion detection — ks88 operates continuous monitoring systems to detect and respond to any unauthorised access attempts or suspicious activity on the platform infrastructure.
• Regular security reviews — ks88 conducts periodic reviews of its data security practices to identify and address potential vulnerabilities before they can be exploited.
• Incident response — in the event of a data security incident affecting your personal data, ks88 has procedures in place to contain the incident, assess its impact, and notify affected players as required.

While ks88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your ks88 login credentials confidential and for notifying us immediately at [email protected] if you believe your account has been compromised.

8 Policy Updates and Contact

ks88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make a material change to this Policy, we will update the effective date at the top of the page and, where appropriate, notify registered players by email or via a notice on the platform.

Your continued use of ks88 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how ks88 handles your personal data.

8.1 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ks88 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries promptly and thoroughly.

All privacy correspondence should be directed to ks88 by email at [email protected]. Support is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6). Please include your registered account email address in any privacy enquiry so that we can locate your records efficiently.